Service Animal Guidelines

Non- service animals are not permitted on Museum grounds.

You must be in control of your service animal at all times while on Museum grounds.

Service animals are not to be tied up, left unattended or left in the parking lots or in vehicles.

Remember that the Museum will have program animals on the floor from time to time.  Please keep at least a 20 foot buffer between your service animal and these program animals at all times.

Do not enter the otter kennel room with your service animal, this is a restricted area.

Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices.  In that case, the individual must maintain control of the animal through voice control, signals, or other effective controls.

Staff are not required to provide care or food for service animals.

Service animals must be house broken.  Please clean up after your service animals.

Service animals are expected to stay off of rock barriers, keep all paws on the ground at Museum exhibits, and not bark at other animals.